I ordered a floating frame the end of March and it was not shipped until May 5th. It arrived last Monday and it does not have any of the hardware to attach the canvas to the frame. Should that have been included with the frame? And if so, could it be sent to me now?
KeenART: Yes, we have shipped the missing items.
Reta R., | LOVE MY FRAMES! My shipment of 4 frames arrived yesterday. LOVE them. Exactly what I hoped they would look like, however, no directions included how to insert picture. Please email directions to above email address asap. THANKS!
Happalee, | I am really excited I placed my order online and I want it to be done in two days so I had few email conversation you, you guys have prompt responses and excellent customer service, you are ready to ship me express without any extra charges, that is great. I am really excited to see the canvas I ordered.
Thanks.
Harpreet, Winnipeg | amazingly good... I have received my first ordered canvas and it looks amazingly good. Your team has been very helpful and has delivered a great end product. I could not be happier.
thank you very much.
Francesco Marchetti, Ottawa |