plauqe mounts Just received my pictures. So pleased with the way they turned out!! Exceeded my expectations. I will definitely be ordering more...also thanks for getting them to me on time.
Jejoo, | happy ending I just landed from Los Angeles and see an email stating my frames gave shipped? Is this true? Thank you so much for making this happen so quickly. I'm sorry to have been such a challenge! LOL
Thank you for turning a bad situation into a hopefully happy ending. I will send you photos of my completed pieces!
And although This order had challenges, because of your fantastic customer service I will continue to use your company for future orders.
Diana, | in perfect condition I just want to say this was the first time I've ordered a custom canvas and I was a little nervous about it.
I will DEFINITELY be ordering from you again. It just arrived in the mail faster than I expected and in perfect condition. Everything from ordering to receiving went perfectly smoothly and the finished product looks amazing. This is a gift for my in-laws. This is the view from their windows of their home in which they are going to be selling in the spring to move from Victoria to the Okanagan. This keepsake will always warm their hearts when they look at it.
Matt, Vancouver | the frame looks good but... Received the frame - three points for your information.
This took 2.5 weeks to receive - in my opinion that is too long unless you indicate as such on the order
the mounting screw heads are much much too small - I have many tools - none fit your Robertson tiny heads - had to go to home depot and picked up 4x3/8 wood screws that finally worked
the mounting flanges didn't fit my frame - I had to bend them to fit - not easily done - required my vice and heavy needle nosed pliers - my print was from Walmart and so I suspect they cheaped out on the thickness of the wood in the print - but I should have been able to adapt the mounting flanges more easily
Other than that the frame looks good and works
Jejoo, |