Not happy I am not happy with your service. On April 17. I was miss-leaded by your information to assume that the regular delivery time was 5 days, and I gave 20% extra $ to have my frame in 2 days. When I tracked the package, the expected delivery day was April 29. I missed my deadlines because of that. I expect to get my 33$ for \'speedy delivery\' back.
You may be loosing big orders from me. This was a test order. Also, the marked weight on the parcel was 2x more than reality (hence the larger amount for delivery then promised by your Web-page?) Very negative experience.
KEENART NOTE: please note rush order process is different than shipping method, you asked for free Ground shipping only, we are sorry you missed your deadline.
Jarmila K., Montreal | THANKS! I ordered two enlargements from CanadaOnCanvas for a special showing I was having. When they arrived I noticed that one had a small scratch on it. When I contacted them about the problem, they not only agreed to reprint it for me, but sent it to me by FedEx at their cost so that I would get it in time for the show. That\'s what I call customer service! Thank you CanadaOnCanvas.
Tom Jenks, Owen Sound | The client loved the print... Just a note to say that the client loved the print.
Thanks for great service!
Peter, Vancouver | Love it!! Love it!! I was a little nervous placing an order for canvas using a low res photo from Instagram but the end product looks amazing! The colour and quality is gorgeous and the product arrived quickly. Definitely exceeded my expectations!
Kim, Calgary |