Deeply dissatisfied. Hello: I’m sending you this message to express my disappointment in the two custom-made picture frames I received today which made up my order.
First of all I indicated in the note section for each frame that I wanted to be able to either hang my frame on the wall or simply place it standing up on a table and asked that a back for these purposes be included with each frame. I did not receive anything close to what I requested, in fact nothing close. As a result I now have two frames in my possession with no back for either which will allow or permit me to stand my frame or frames up on a table or a mantle.
Secondly, the two Styrofoam or foam backs which accompanied each frame is not near thick enough to be flush with the top, sides or bottom parts of either frame. As a result it looks as though I will have to insert something to fill in the space to enable to foam back to come flush with the frame itself.
Lastly it looks as though I received some hardware to be able to hang the frame on a wall but no picture wire accompanied the hardware for this particular purpose.
Deeply dissatisfied.
Roger, | thrilled with the photo... I received my canvas today and I am thrilled with the photo. It is beautiful. It was a pleasure doing business with you and I will return to your site soon.
Jen, | Thank you for your help in completing my Order . I did receive my frame in time for the show. Also thank you the the extra 8x10 frame and your exception packing job. all pieces arrive in perfect condition.
David P., | Wow, even better than expected Wow, even better than expected, for a print from a web picture that is awesome, thanks !!! agree=on 76.64.222.67
Raymond B., STE-ELISABETH |